Youth AdvocateJob Code:
Court Services & Community AlternativesDepartment:
Waukesha Adult & Juvenille ServicesFT/PT Status:
Job Responsibilities: Program: Intensive Tracking Program Position: Youth Advocate Position Summary:
Provide Individual Skill Development and Enhancement to youth referred by DHHS, CCS Department. Individual Skill Development and Enhancement includes: training in communication, interpersonal skills, problem solving, conflict resolution, decision-making, self-regulation and other specific needs identified in the youth's service plan. Essential Functions:
Other Duties and Responsibilities:
- Process assigned referrals, opening electronic and paper files.
- Attend initial staffing and follow up case reviews.
- Maintain face-to-face contact with the juveniles in their homes, at school, and in the community, as determined at the initial staffing and follow up reviews.
- Provide youth with intensive support, mentoring, and monitoring to assist them with the specific "areas of focus" as determined in the youth's case plan.
- Provide 24-hour coverage, via cell phones, for after hours skill development and education.
- Maintain regular, weekly minimum contact with the DHS assigned CCS Coordinator to collaborate on the youths' behavior/progress and to report any concerns
- Attend any/all necessary Department staffings or court hearings, as requested by the CCS Coordinator.
- Maintain regular contact with the parents/guardian, as determined at the initial staffing, to collaborate on the youth's behavior and to provide ongoing support to the caretakers.
- Maintain contact with the youths' schools, as determined necessary and appropriate at the initial staffing, to monitor the youths' compliance with attendance and behavior at school.
- Complete all necessary paperwork and youth reports per policy/procedure, including casenotes and billing logs.
- Enter and maintain database as required by the program.
- Document after hour calls on the 24 hour cell phone in a log, update and maintain timely entries, providing the information to the supervisor upon request.
- Attend and contribute to JIS (Juvenile Intensive Services) Department staff meetings.
- Assist with answering the office phone when necessary.
- Other job related duties as may be necessary to carry out the responsibilities of the position.
Job Qualifications: Minimal Qualifications:
Bachelor's Degree in Human Services field; Knowledge of the Juvenile Justice System; May substitute Bachelor's Degree with Associate Degree plus extensive experience in the field with juveniles and bilingual; Must pass criminal background check; Valid driver's license and insured automobile required. Knowledge, Skills and Abilities:
Must complete all required trainings prior to working with youth, k nowledge of the Juvenile Justice System: excellent verbal and written communication skills; ability to respond to crisis situations; solid computer skills; ability to work with diverse at-risk youth population; good organizational skills with the ability to multi-task and prioritize workload, must be trained in all WCS required Evidence Based Principals within 90 days of hire and follow models of fidelity established by the agency.
Ability to conduct extensive driving in Waukesha County for long periods of time; Ability to sit at work station for up to 2 hours at a time; Requires hand and finger dexterity.
Other Job Information (if applicable): Work Relationship and Scope:
Reports to Program Supervisor/Director. Works with at-risk youth referred by CCS Coordinator, parents/guardians, WCS staff, court personnel, school personnel, DHS Social Workers, Juvenile Center personnel, and law enforcement. Working Conditions:
The majority of work is conducted out of the office, requiring extensive driving throughout Waukesha County; Individual meetings with youth participants in home, at school, and in the community; Transport participants; Office work to complete computer and paperwork; Average 40 hours per week; Flexible work schedule, includes 24-hour, 7 days per week on-call, crisis pager (must be available for coverage to handle crisis calls from youth participants/parents); Must attend DHS staffing and court appearances. Personal Attributes:
Follow the agency Code of Conduct; the WCS handbook, Core Values and program policies and procedures of the agency and DHS; adhere to the casual yet professional workplace appearance; reliability in reporting to work regularly and on time; accuracy and attention to detail when documenting youth contacts and entering information into the program database; maintain professional and respectful communication with co-workers, participants, DHS personnel, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.