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Transport Planning Supervisor

Castle Donington, Leicestershire
Job Type
21 Sep 2022
Transport Planning Supervisor Menzies Distribution are looking for a Transport Planning Supervisor to join our team based in Castle Donington. Reporting to the Regional Planning Manager you will provide full support to various different contracts, having the ability to juggle responsibilities and support the wider team. This is a newly established team that due to it's success is growing rapidly and the ideal candidate will have exepreince in working in a fast paced Transport environment. What You Want To Know The Salary is £40,000 per annum The working week is Monday - Friday 45 Hours a week Holiday entitlement is 20 to 25 days + Bank Holidays Monthly Pay Progression Opportunities are available Duties: Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times. Answering and responding to all incoming calls in a prompt and polite manner. Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner. Liaising with the management team ensuring the smooth operation of the Planning Centre. Ensure all inbound/outbound paperwork is completed promptly and accurately Monitor and chase documentation in support of the transport operation. Produce statistics as and when required. Ensure Planning team has full understanding of their responsibilities around Planning Centre KPI s Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff. Maintain a harmonized people and customer focused team working environment always seeking opportunities to improve our stakeholder s experience. Maintain and expand an excellent pro active relationship with existing customers and suppliers. Dealing with customer and supplier enquiries and complaints from investigation through to closure. Ensuring that customer requirements are administered in a timely controlled and recorded manner. Ensuring that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed. Support and develop the process of Continuous Improvement, challenging working conditions, systems and behaviors to increase performance and employee satisfaction. Enter accurate data on to all internal systems and reports Work closely with the Accounts and Finance teams in order to fully understand Customer and Suppliers requirement and expectations. Maintain data security and integrity in line with business needs. Creation of customer KPI reports Collation of accurate data to create customer invoices Maintain a safe working environment that complies with all aspects of the company s H & S Policy Requirements: Excellent computer literacy (Microsoft Office, Word & Excel) Previous administration experience. Good numeric skills including accuracy. Additional Benefits Uniform & PPE provided Healthcare Cashplan for all employees and dependants, including dental, optical, physiotherapy, health screening, 24/7 counselling and more Employee perks: discount on trips, hotels, gyms, days out, restaurants, supermarkets and more Discount on mobile phone contracts with EE; Driver of The Year Awards Training opportunities and development plan A bit about us: At Menzies Distribution, we have been delivering across the UK since 1833. Today, we are Logistic UK s most innovative business of the year, with a strong focus on the future, sustainability, and innovation we keep moving forwards
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  • Job Reference: 717933977-2
  • Date Posted: 21 September 2022
  • Recruiter: Menzies Distribution Ltd
    Menzies Distribution Ltd
  • Location: Castle Donington, Leicestershire
  • Salary: £40,000
  • Sector: Transport & Logistics
  • Job Type: Permanent