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Technical Services Engineer

München, Bayern
Job Type
23 Sep 2022
_About mParticle: _
mParticle is the leading independent customer data platform. We are focused on the infrastructure layer of a Company's growth stack. Developers, engineers, product managers and marketers choose mParticle to simplify the flow of customer data between systems and applications, breaking down data silos and improving customer experiences. We work with big players and small, fueling the customer success of brands like Starbucks, NBC Universal, Spotify and Airbnb. We're growing fast and offer smart, talented individuals an opportunity to be high impact players as we scale and achieve our vision for being the world leader in this space. We care deeply about culture and our people, creating a place where you can do your best work and love doing it!
_Recognized as one of Crain's 100 Best Places to Work in New York City and one of Wealthfront Career Launching companies of 2021!_
The Solution Engineers are a particularly critical pillar to mParticle's customer and solution success, working with sales and success teams to land and expand the footprint of our industry leading Customer Data Platform. You will interact with the largest disruptive consumer facing brands, aligning mParticle's industry leading infrastructure and marketing technology to solving their business and technology challenges.
_What you'll be doing: _

Spearhead the technical and solution pre sales campaign to prospective mParticle clients, including

Technical discovery around current customers architectures, understanding their business and technical challenges/opportunities
Host technical workshops where you'll be sitting side by side with developers, instrumenting the mParticle SDK's and API's, to demonstrate platform capabilities and overcome any technical objections
Architect and execute Proof of Value plans to achieve technical selection over the competition
Building strategic crawl, walk, run plans and align the appropriate implementation plan to put your customers on a victory path through value realization

Become an expert in the mParticle platform and ecosystem of 300+ integrations
Focus on being a trusted technical advisor in a pre sales context to partner with engineering organizations who are undergoing vendor evaluations

_What we're looking for: _

Have 3+ years experience in Solutions Engineering/Architecture role for a software product
Nice to have: 2+ years experience in a Data Engineering/similar role developing, maintaining, and testing infrastructure
Demonstrated strong experience collaborating with product marketing, product, engineering, and data science teams, translating business requirements and use cases into technical solutions
Are equally fluent talking technical details or taking a 30,000 foot view
Never met a whiteboard you didn't like and can design complex solutions on the fly for a small audience, or command a large cross functional team of multi faceted team members

_What's in it for you: _

100% company paid health care (medical, dental, vision) for employees enrolled in our baseline plan with affordable cost sharing options for your dependents. We make certain you're protected, have the options you need for care, and that it's affordable for all.
If you're enrolled in our high deductible plan, we fully cover your deductible through annual Health Savings Account contributions which are yours to keep. This is for both individuals and for those with dependents.
A truly flexible work environment with unlimited vacation, 11 paid company holidays, and quarterly mental health reboot days. This also includes a hybrid work model that provides you the opportunity to design your work in ways that support you and your family.
Free mental health coverage through our partnership with BetterHelp which provides you and your dependents with unlimited counseling sessions - all at no cost to you.
An ownership culture where everyone receives stock options and can fully participate in mParticle's success.
Parental leave for maternity (12 paid weeks) and parental leave for the supporting parent (6 paid weeks) and real encouragement to take that time to bond as a family.
Generous wellness programs, learning and development opportunities, pet insurance for our furry family members, and so much more!
Here at mParticle we embrace the differences that make us unique. We are dedicated to building an inclusive environment that fosters respect and celebrates an array of backgrounds and perspectives.

_Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._

Job Type: Full-time
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  • Job Reference: 719285842-2
  • Date Posted: 23 September 2022
  • Recruiter: mParticle
  • Location: München, Bayern
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent