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Service Assistant

Avonmouth, Bristol
£10.66 Per Hour
Job Type
13 Sep 2022
Are you passionate about customer care? We're seeking confident and friendly individuals to join a fantastic team as a Service Assistant in Avonmouth. This is a great opportunity to be part of the UK's leading supplier of catering equipment. You'll join a great company that puts their customers at the heart of all they do! If you have great communication skills and would like a new opportunity in Avonmouth, we'd like to speak with you! Package and Benefits of a Service Assistant: Salary: £10.66 per hour Hours: Monday - Friday 8.00am - 4.45pm Contract: Temporary, 38.75 hours Location: Avonmouth Amazing progression scheme where you have the opportunity after 9 months to to be approached by other areas of the business Fantastic attendance allowance which can mean up to 4 additional days annual leave or a cash bonus Performance related bonuses Huge discounts on a full range of products Key Responsibilities of a Service Assistant: Receiving inbound phone calls from new and existing customers to help with their queries Providing excellent after-sales service, product knowledge and advising customers with the most suitable deals to suit their requirements Managing customers' expectations Having great conversations and generate fit for purpose solutions for customers Making outbound calls to update customers on their deliveries and orders Organising deliveries for customers, ensuring accuracy at all times Dealing with complaints in a professional manner Booking in delivery slots Skills and Experience of a Service Assistant Previous experience in a customer facing role, i.e., retail or hospitality Previous call centre experience is desirable but not essential! Excellent communication skills and a confident telephone manner Ability to build and maintain customer relationships Passionate about delivering the best customer experience IT literate with a sound knowledge of Office 365 products If you are determined and confident and would like to work as a Service Assistant in Avonmouth, please apply today! Red Recruitment (Business)
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  • Job Reference: 711159696-2
  • Date Posted: 13 September 2022
  • Recruiter: Red Recruitment
    Red Recruitment
  • Location: Avonmouth, Bristol
  • Salary: £10.66 Per Hour
  • Sector: Call Centre / Customer Service
  • Job Type: Temporary