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Senior Data Product Owner (Remote US)

Location
Fargo, North Dakota
Remote Working
Remote Working
Job Type
Permanent
Posted
9 Sep 2022
Description

The Senior Data Product Owner will work within the EOE Business Intelligence team. EOE Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting Humana's Service Operations. The team is focused on converting data to actionable insights for our business partners who can utilize the same, to reduce administrative cost and improve the customer's experience.

Responsibilities

The Senior Data Product Owner delivers new data solutions to meet business needs within a specified scope, while aligned to enterprise objectives. The Senior Data Product Owner coordinates with business areas, IT and other product owners on the agile release trains to ensure all aspects of data needs meet requirements, scope and vision. In this role, you will work closely with the Product Manager as epics and features are created to develop the product backlog and the roadmap.

The Senior Data Product Owner will work as a liaison and manage data products between IT and the various retail groups.

The ideal candidate will:
  • Translate the business needs to technical requirements
  • Consults in feature and epic development
  • Defines user stories and acceptance criteria
  • Oversee all aspects of projects including conception, documentation, budgeting and reporting
  • Work directly with engineering team to refine and prioritize stories for development
  • Be the key communicator of product decisions and business objectives to the product team
  • Accept tories through post-production validation
  • Model and encourage Agile behaviors within the team
  • Identify opportunities for process improvements
  • Have experience in performing in-depth data analysis to derive insights that drives business outcomes and decisions.
  • Exhibit strong written and verbal communication skills
  • Be an innovative thinker with an innate curiosity around data
  • Be self-motivated and possess the ability to manage multiple priorities and meet deadlines
Required Qualifications
  • Bachelor's Degree in Computer Science, Information Technology, Health Information Systems or a related technical field OR 5+ years of experience as a Product Owner
  • Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies
  • Strong written and verbal communication skills
  • Comprehensive knowledge of Microsoft Office Programs Word, PowerPoint, Excel, Access and Visio
  • 2 or more years of project leadership experience
  • Ability to communicate effectively and deliver presentations to senior leaders
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
  • Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field
  • SAFe Agile PMPO certification
  • Working knowledge of ADO and Jira Align a plus
  • Previous experience with call centers
  • Knowledge of the healthcare insurance industry
  • Six sigma certification
  • Previous experience with Genesys or other consumer experience equivalent platforms a plus
  • Azure certifications a plus
  • Experience producing metrics, measurements and trend reports
  • Experience in problem analysis and process
  • Knowledge of Snowflake or other cloud platforms a plus
Vaccine Policy:

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Work-At-Home Requirements:
  • WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
  • Satellite and Wireless Internet service is NOT allowed for this role.
  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Why Humana?

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:
  • Work-Life Balance
  • Generous PTO package
  • Health benefits effective day 1
  • Annual Incentive Plan
  • 401K - Immediate company match
  • Well-being program
  • Paid Volunteer Time Off
  • Student Loan Refinancing
If you share our passion for helping people, we likely have the right place for you at Humana.

Social Security Task:

Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

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Details

  • Job Reference: 707834779-2
  • Date Posted: 9 September 2022
  • Recruiter: Humana
  • Location: Fargo, North Dakota
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: Sales & Marketing
  • Job Type: Permanent