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RTV Clerk Part Time

Location
Greenfield, Massachusetts
Job Type
Permanent
Posted
21 Sep 2022

Join a team of more than 32,000 team members, comprised of our home office and over 229 clubs and 7 distribution centers. We're committed to delivering value and convenience to our Members, helping them save every day on everything they need for their family and home. BJ's Wholesale Club offers a collaborative, team-oriented environment where all team members can learn, grow and excel.


 

Job Summary

Responsible for supporting an exceptional member shopping experience by processing and sorting damaged or defective and/or returned merchandise, reducing salvage, obtaining return authorizations from vendors and re-wrapping sellable merchandise.

Team Members:

  • Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
  • We strive for flawless execution and hold ourselves accountable.   
  • Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate. 
  • Ensure a safe and positive environment for our members and each other. 
  • Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
  • Move with speed and agility in everything we do.
  • Innovate and adapt so we can move as fast as the world around us.
  • Maintain a friendly and positive attitude.

Members:

  • Deliver service excellence through all points of contact.  
  • Resolve and deescalate to address every member concern.
  • Ensure a safe and positive environment and experience for the members.
  • Daily commitment to GOLD Member Standards
    • Greet, Anticipate, Appreciate (GAA)
    • Fast, Friendly Full, Fresh, Clean

Club Standards: Work as a team to deliver GOLD club standards daily.

  • Work with commitment and pride to deliver GOLD- Grand opening look daily
    • All items stocked and promotional plans executed
    • Maintain visible accurate signage
    • Clean and organized, inside and out

Know your Business:

  • Understand how to access and read production and/or financial performance reporting for your department
  • See the connection between consistent execution and the positive impact it can have on the business

Major Tasks, Responsibilities, and Key Accountabilities

  • Works with speed and accuracy to facilitate organized processes.  Accurately processes damaged or defective merchandise by following appropriate salvage, donation, vendor return, reverse logistic, hazardous waste and destroy procedures.
  • Obtains return authorizations from vendors, processes vendor chargebacks, and packages and ships merchandise returns based on vendor return policies.
  • Maintains the correct stock / inventory status for all damaged, defective and returned merchandise.
  • Assesses breakage logs associated with leaking, spoiled and broken merchandise and processes merchandise out of inventory.  Processes freezer and dairy damages.
  • Understands the company's community / donation programs and administers salvage and donation merchandise orders.
  • Conduct daily club safety walks, escalate findings to Asset Protection Supervisor
  • Supports Inventory Control Count Team in executing count processing as assigned. 
  • Review daily return reports, processes merchandise recalls, and processes tire and battery returns.
  • Ensures that the AFS and release dates are followed.
  • Ensures that the books are stocked, and that the execution of book returns are completed in partnership with the RICS.
  • Processes the 945/948/950 in partnership with the AP Specialist
  • Re-wraps sellable merchandise using appropriate seal and shrink-wrap packaging guidelines.
  • Ensures the department is organized and clean.  Follows established safety, filing organization, and lock-up standards.
  • Maintains all club policies and procedures.
  • Performs other duties as assigned, including working in other departments as needed.
  • Regular, predictable, full attendance is an essential function of this job.

Qualifications

  • Must successfully complete required training and certification processes.
  • Effective communication, interpersonal, and computer skills.
  • Forklift experience preferred.
  • At least 18 years of age.

Environmental Job Conditions

  • Most of the time is spent moving about on hard surfaces. Frequently requires bending, climbing, crawling, pulling, reaching, stooping and climbing ladders/step stools.
  • Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Requires using a pallet jack to pull and push pallets.
  • Exposure to both indoor and outdoor temperatures, as well as occasional exposure to extreme temperatures in freezers and coolers.
  • Frequent exposure to hazardous material.
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Details

  • Job Reference: 717935880-2
  • Date Posted: 21 September 2022
  • Recruiter: BJ's Wholesale Club
  • Location: Greenfield, Massachusetts
  • Salary: On Application
  • Sector: Retail & Consumer Products
  • Job Type: Permanent