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Road Freight Operator - Freight Forwarding

Location
Manchester, Lancashire
Salary
£25,000 to £32,000
Job Type
Permanent
Posted
21 Sep 2022

Role Purpose

Responsible for end to end control of all shipments coming into and out of Roadfreight depot inWednesbury. Highly focused, administrative role so attention to detail is essential.

Responsibilities

  • Manifest daily export trailers and send related pre-advices
  • Update collection and delivery status in a timely manner
  • Responsible for web bookings
  • Monitor, chase and process all POD's ensuring timely updating of internal system
  • Chase delivery agents for all outstanding POD's
  • Log and report outturn daily reports, cross referencing any discrepancies, completion of new job references, delivery notes and amending of job details within a 2-hour window
  • Contact hauliers to provide quotations for special collections/deliveries
  • Monitor and deal with transport queries by liaising with other depots
  • Checking that collections are clear and populating the planning sheet
  • Responsible for creation and issuing of run sheets detailing all collections and deliveries
  • Working with Warehouse and Transport teams to ensure smooth and efficient movement of all shipments
  • Customer Service - dealing with queries from customers, subcontractors and drivers and assist in their enquiries via phone and email, ensuring satisfactory and timely resolution
  • Data entry with attention to detail
  • Transport planning for same day collections
  • Adding accruals
  • Creating movements for subcontractors
  • Receive customer bookings and create shipments in Azyra system
  • Monitor and deal with customer queries by liaising with other internal and external depots
  • Maintain and monitor KPI reports
  • Follow up Customer queries to ensure excellent customer service is received at all times
  • Any and all related administrative activities as required
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Details

  • Job Reference: 718007983-2
  • Date Posted: 21 September 2022
  • Recruiter: Corrigan Bentley Recruitment ltd
    Corrigan Bentley Recruitment ltd
  • Location: Manchester, Lancashire
  • Salary: £25,000 to £32,000
  • Sector: Transport & Logistics
  • Job Type: Permanent