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Regional Customer & Community Manager (South Region)

Job Type
21 Sep 2022
The Role Due to our continued success here at Fortem, we are delighted to be recruiting for an experienced Regional Customer & Community Manager to join our team and support the South Region of our business. As this is a Southern Regional role, areas to cover will include: South Coast, Surrey, South London, Hertfordshire, Stratford upon Avon and Rushden. Therefore you could be based near any of these branches/locations. Travel is to be expected on business need however Fortem encourages/supports a flexible working pattern. At Fortem we care passionately about developing talent, investing support and encouraging our people to reach their career goals, and this is a great opportunity to join a highly successful business. The Project As the Customer & Community Manager you will embed Fortem deep within the local communities, undertaking activities aligned to the Client's agenda to ensure we 'lock in' the Client, and leave a legacy within the communities in which we work. You will manage all elements of the Social Value Strategy for your branches, working with the branch management team to drive the successful delivery of Community Action Plans and empowering and supporting the branch teams to exceed their community targets. Most importantly, you will be joining a values based business with a true family ethos, with our people at the heart of everything that we do. Are you looking for a job? Or are you looking for an employer who will welcome you, support you, and encourage you to be the best you! Essential and Desirable Criteria Essential: Professional Business Relationship Development Experience of CSR Activities Front line Client Liaison experience Experience of Team Management Excellent Organisational Skills Ability to deliver training Analytical skills on Data Ability to interact at all levels Inter Personal Skills Problem Solving Driven Individual Common Sense Approach Flexible regard to Working Hours Full Driving License Desirable: Social Housing experience Commercial awareness Other Requirements: Travel throughout the region and overnight stays where necessary are to be expected Fortem embraces diversity in the workplace and encourages applications from all sectors of the community. Personal Qualities At Fortem we look for a balance of skills and experience but just as important to us are your values and behaviours. We are looking for people to join our team aligned to our values which are: loyal & united, honest & trustworthy, take responsibility, be proud, and listen & act. If you are passionate about what you deliver, and willing to go the extra mile then come and join our Fortem team, and become a great ambassador of our business. Additional Information We offer a competitive salary in addition to a comprehensive benefits package including company pension scheme, birthday leave, discounted private medical cover, incentive/bonus schemes, and many more! Benefits may vary dependent upon the role and type of employment contract. We offer you a bright future, one where you will have the opportunity to develop your career with a fast moving, forward thinking company, who recognise and reward your achievements. Information about how we use your information and your information rights can be found on our website at (url removed)/candidate-privacy-policy. The submission of speculative CV's by recruitment agencies is discouraged and is entirely at their own risk. Any candidate details submitted by an agency without an instruction from Fortem shall be deemed rejected. Introductions are at all times subject to Fortem's standard terms and conditions of recruitment, which shall apply to the exclusion of and prevail above any other terms and conditions that an agency attempts or may in the future attempt to impose or incorporate (and which are hereby rejected). About Us Here at Fortem we are passionate about people, with a real focus and drive around continuous development. We strongly believe that this passion has allowed us the success we have enjoyed in recent years. Above everything else you will be joining a values based business: our values are at the centre of every activity we undertake. Having the right talent, coupled with the right culture and values, ensures that we have a sustained future and a trusted brand in our respective markets
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  • Job Reference: 717933109-2
  • Date Posted: 21 September 2022
  • Recruiter: Fortem Solutions Limited
    Fortem Solutions Limited
  • Location: London
  • Salary: On Application
  • Sector: Sales & Marketing
  • Job Type: Permanent