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Recreation Attendant - Lighthouse Resort in Minoqua, WI

Location
Racine, Wisconsin
Job Type
Permanent
Posted
1 Aug 2022

Come be a part of something bigger!

More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our diversity, positive service attitude and determination to succeed.  Come be a part of our Be the Difference culture, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.

We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:

  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesn't love to get away)
  • Paid Time Off
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids!)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more details

BASIC FUNCTION: The Outdoor Services Attendant serves as a primary team member and initial point of contact for all outdoor services activities at the Lighthouse Resort. This position is responsible for working in and around the marina areas. In times of need, these employees may be utilized across several areas. Each attendant must be sufficiently trained to perform all functions at the assigned primary station.


ESSENTIAL FUNCTIONS:
Must be well groomed, with nametag on at all times while working on the property.
Must be well-mannered and deliver outstanding customer service, making every effort to accommodate customer needs.
Must coordinate operation of outdoor services stations with other departments in the resort.
Ability to operate a power boat while pulling guest while water skiing or water tubing.
Provides information on park and resort activities and policies.
Provide assistance in other job classifications as determined necessary by immediate superior.
Coordinate and provide daily group activities with children
Insure the safety of patrons and staff through accident prevention, enforcing all facility and recreation location rules and regulations.
Respond quickly to all emergencies in the facility and administer assistance.
Have a thorough knowledge of rules and regulations with regard to the instruction and proper use of recreation equipment.
Clean boat and boat lift station, park administration building, and multipurpose building.
Must be able to deal with guest issues, reporting all problems to your immediate supervisor.
Must be able to thoroughly clean boats/vehicles using potentially harmful chemicals to the skin (i.e. bleach).
Inspects property and make notations of issues within these areas.
Maintains appropriate paperwork. Completes shift paperwork within Resort Accounting guidelines.

MARGINAL FUNCTIONS:
To assist other departments as required.
Will perform additional duties as requested by the Resort Manager.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
Perform all duties in a professional manner and in accordance with company policies.
Flexibility to work a varied schedule due to business levels and industry demand.
Follow all safety procedures to ensure a safe working environment.
Give clear and concise directions to various locations in the resort.
Answer guest questions using excellent customer service skills.
Must have valid Driver's License.
Must have CPR/AED certification.
Wisconsin Boater Education certification required.


ENVIRONMENT:
The Lighthouse Resort Outdoor Services Attendant will be required to work outside in all types of weather conditions (sun, heat and rain).

What you will have an opportunity to do:

BASIC FUNCTION: The Outdoor Services Attendant serves as a primary team member and initial point of contact for all outdoor services activities at the Lighthouse Resort.   This position is responsible for working in and around the marina areas.  In times of need, these employees may be utilized across several areas.   Each attendant must be sufficiently trained to perform all functions at the assigned primary station. 
 

What are we looking for?

  • Someone with a experience in a guest service role
  • Someone with an engaging and energetic personality
  • Someone with the ability to work on feet for an extended period
  • Someone with the ability to communicate effectively
  • Someone who can lift, carry and position loads of at least 25lbs.
  • Someone with the availability to work varied shifts to include, nights, weekends and holidays

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Details

  • Job Reference: 673550035-2
  • Date Posted: 1 August 2022
  • Recruiter: Benchmark The Council House
  • Location: Racine, Wisconsin
  • Salary: On Application
  • Sector: Hospitality & Tourism
  • Job Type: Permanent