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Operations Assistant

Cambridge, Cambridgeshire
Job Type
21 Sep 2022
Biorbyt have an exciting opportunity for an Operations Assistant to join the team. Location: Cambridge Salary: Competitive + Benefits Applicants must be able to commute to our Cambridge office every day. Only applicants living in the UK can apply. About Us: Biorbyt Ltd is a Biotech company based in Cambridge, UK that is involved in the production, distribution, and marketing of Life Science reagents for research institutions. Our main customers are major research organisations around the Globe. Our product range has expanded to over 600,000 products; sold through our online portal at (url removed). We have offices in UK, USA and China. Biorbyt is fast moving, dynamic entrepreneurial and international Company. Operations Assistant The Role: The Operations Assistant is mainly customer facing and will support the Operations Team in all aspects of customer order processing. The job involves using multiple computer platforms and systems for processing and placing customer orders, preparing customer orders for shipping, providing customer quotations, answering customer queries on order status and other logistics related tasks. Operations Assistant Key Responsibilities: - General understanding and awareness of Biorbyt Group and its strategic aims and furthering those in the respective areas of Operation and Logistics - Place orders in admin system that are received via email or fax - Provide quotations to customers via email - Assist customers via email or phone with order status, lead times and pricing enquiries - Assist Operations team with shipping (Preparing shipping documents, planning shipping, picking and packing products for shipment, receipt and logging of new stock items) Operations Assistant You: - Comfortable with various IT systems such as email, searching information on websites, Excel, instant messenger and data management systems - Good oral communication skills - Ability to multitask and prioritize - Customer service experience via email and phone - Experience in using CRM systems or ecommerce solutions - Good attention to detail and understanding of systems, processes and their importance - Enthusiasm to work within the team to offer improvements to current workflows - 1-2 years experience in a similar role desirable but not essential - Experience of working in an office environment with a small team - Experience of picking/packing/shipping products would be ideal - Stock take - Good GCSE s or equivalent in Maths, English and Science - essential - Further education to A Level or above would be preferred, and ideal if in a scientific subject - Person with relevant experience will be considered for the role To submit your CV for this exciting Operations Assistant opportunity, please click Apply now
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  • Job Reference: 717929307-2
  • Date Posted: 21 September 2022
  • Recruiter: Biorbyt Ltd
    Biorbyt Ltd
  • Location: Cambridge, Cambridgeshire
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent