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European Central Loss Prevention Business Partner - Training and Development

Watford, Hertfordshire
Job Type
23 Sep 2022
Variety and Challenge. Growth and Opportunity.

In the retail business, we move fast. We're always adapting, evolving and innovating. And the fast pace brings variety and challenge, along with continued growth and opportunity.

Welcome to TJX, a Fortune 100 company and the world's leading off-price retailer of clothing and homeware worldwide. Our retail chains include TK Maxx in the United Kingdom, Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense and in the United Kingdom; TK Maxx in Australia; TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as and in the United States; and Winners, HomeSense and Marshalls in Canada.


The Training & Development Business Partner role is instrumental in the European Central Loss Prevention team. Bringing your passion for learning, innovative thinking, and creative design, you will be a critical part of the design and building of training tools and development programmes that will help us deliver on our education strategy.

Loss Prevention is an integral part of the TJX organisation, having the unique ability to touch and influence all areas of the business as we work to minimise our losses and maximize our profits.

We are keen to ensure that our inclusive education strategy offers a blended learning experience for our associates. We work hard to ensure that everyone feels welcomed, valued, engaged and able to be their authentic self, and learning is a critical part of our culture.

The role will rely on your ability to develop strong internal and external business relationships to provide technical and leadership training using industry-standard software such as Articulate 360 and Adobe. As you storyboard and design the most appropriate learning solutions, including development programmes, training guides, eLearning, and digital content.


Partner with stakeholders & SMEs across the organisation to design technical training materials and tools for Loss Prevention and other functions.

Seek to understand the needs and the voice of the customer when designing and creating learning solutions

Adopt a project management mindset, ensuring projects are managed in line with critical milestones and deadlines delivered on time

Demonstrate innovation in the design and build of training products in pursuit of optimum delegate experience

Partner with HR and L&D effectively.

Partner with Central Store Operations when projects overlap with associates from the retail audience

Develop relationships with our global Loss Prevention partners to ensure our European business has a voice at the table

Maintains flexibility across multiple projects with an ability to adapt and flex thinking and adjust priorities when required.

Maintains knowledge of new and emerging technology and innovations

Can identifying opportunities to innovate, making recommendations and suggestions to drive business efficiency and productivity.

Manages expectations within workflow at all levels to update on progress. Can think future to ensure risks or derailers are identified early and prioritised.

Uses interpersonal skills to engage with others creating a culture of coaching and support.

Undertakes development programmes or training courses on an ongoing basis and applies to own learning


Has previous instructional design experience or a strong interest in a training and development role

Has a good knowledge of learning technology software and can educate others to use

Can demonstrate fresh modern thinking to innovate our learning and development offer

Operational knowledge of a retail environment would be advantageous but not essential.

European Home/Office-based (Watford campus) role

Highly organised with excellent time management skills, the ability to work to tight deadlines, and act on your initiative logically and decisively.

Can demonstrate an awareness of cultural differences and European market requirements

Can deliver both tactically and strategically whilst managing ambiguity

Has the ability to influence at all leadership levels to secure sponsorship

Business partners can quickly identify key stakeholders internally, externally and cross-functionally.

Can lead others to produce output and deliver results

Ability to work to tight deadlines, act on own initiative and can demonstrate agility and pace to deliver requirements for the end user

Has a track record of identifying talent and developing self and others

Intermediate PC Skills (Microsoft Office Applications)

Working knowledge of Articulate (Rise & Storyline), Workjam and Adobe software suite, including Premier Pro, In-Design, and Illustrator, would be advantageous.

Language skills in German, Polish or Dutch would be advantageous.

Flexibility to travel globally when required

Full Driving License

What's In It For You?

As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. Apply now.
Apply for this job now


  • Job Reference: 719126691-2
  • Date Posted: 23 September 2022
  • Recruiter: TJX Europe
  • Location: Watford, Hertfordshire
  • Salary: On Application
  • Sector: Retail & Consumer Products
  • Job Type: Permanent