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Customer Service Manager OCS

Location
Denver, Colorado
Job Type
Permanent
Posted
1 Aug 2022
Canteen + We are hiring immediately for a CUSTOMER SERVICE MANAGER position in our Office Coffee Service operation. This position offers a $5K sign on bonus! Compensation for this role also includes: + salary range 55,000-75,000/year DOE + 10% bonus incentive opportunity + Company car + Relocation package available + Location: Denver, CO.

Note: online applications accepted only. Experience: customer service, supervising others, route work + Schedule: Monday - Friday +.Internal Employee Referral Bonus Available At Canteen, we're a customer first, employee centric organization, in the business of ensuring our guests get exactly what they want, just when they need it.

It's more than fun snacks, refreshing drinks, and delicious fresh food. It's about family; even though we are part of the world's largest food & refreshments services company; working at one of our local branches is like being part of a family. Everyone has the same goals and supports one another for everyone's success.

We're customer-first, always friendly, and foster an inclusive culture where everyone feels like they belong. As the largest on-demand retail company in the country, we provide vending, self-checkout mini-markets, cafés, and coffee in offices, manufacturing plants, airports, hospitals, university settings, and anywhere in between. We've been in business nearly 100 years and owe our longevity and growth to our relentless focus on 2 things: People and innovation.

It's Safe to Work at Canteen! As Fortune's World's Most Admired Companies in 2020, keeping our Canteen Team and clients safe is very important to us! How do we keep our Team safe? Canteen has Safety Teams that direct how we work together with extensive safety protocols, and we provide personal protective equipment and ongoing safety training. We believe that knowledge is power, and with this knowledge you will feel much better about working in one of our facilities or serving our customers during these challenging times. Job Summary Working as a Customer Service Manager, you are responsible for multiple accounts.

You will manage and lead a team of frontline associates. You will be responsible for managing client relations, along with ensuring all product and services offered to our customers & clients are of superior quality. Key Responsibilities: + Monitors the overall financial performance of the business to ensure profitability + Ensures consistent and fair administration of personnel policies + Assists planning, budget analysis and reporting for the district Qualifications: + Five plus years of related experience a plus + Good leadership and communication skills + Financial acumen helpful + Understanding of route-based service business Associates at Canteen are offered many fantastic benefits.

Both Full time and part-time positions offer the following benefits to associates: + Retirement Plan + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, Full time positions also offer the following benefits to associates: + Medical + Dental + Vision + Life Insurance/AD + Disability Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance). Req ID: 1060111 Canteen.
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Details

  • Job Reference: 674016437-2
  • Date Posted: 1 August 2022
  • Recruiter: Compass Group, North America
  • Location: Denver, Colorado
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent