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Customer Service Advisor

South East
£19,000 to £24,000
Job Type
21 Sep 2022

Customer Service Assistant required for a busy insurance company based in Twickenham. Working with a vibrant and diverse workforce that are invested in being the best at what they do. Salary up to £24,000.

Role and responsibilities

  • Telephone based customer service position
  • Taking inbound calls from customers with queries about, or looking to make changes to, their motor insurance
  • Outbound calls will also need to be made to customers to chase outstanding items required to complete their policy
  • Working within the customer service department you must have exceptional attention for detail and provide a service of the highest possible standard
  • The successful candidate must have a strong can-do mentality and be comfortable in a high pressure call centre environment
  • Working to deadlines you will also be required to liaise with our internal underwriters and our insurer partners to provide the best possible service to our customers

Hours: Monday - Friday 08:30 - 17:30 or 10:00 - 19:00 and every other Saturday 09:00 - 15:00

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  • Job Reference: 718008631-2
  • Date Posted: 21 September 2022
  • Recruiter: Layka Recruitment
    Layka Recruitment
  • Location: South East
  • Salary: £19,000 to £24,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent