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Contract Account Manager

Location
Peterborough, Cambridgeshire
Salary
£40,000 to £45,000
Job Type
Permanent
Posted
21 Sep 2022
Interaction Recruitment are working with an innovative and niche market leader technology business on the outskirts of Peterborough to recruit for a Contract Account Manager. This role will be to help support, manager and build relationships in order to continue our clients success within their industry The Role:- Manage all client requests, ensuring all SLAs are met Establish a strong business relationship with key accounts and conduct regular account reviews Manage client upgrades, ensuring new functionality is used effectively Preparing and supporting delivery of client training sessions Assist with Software testing and agile QA process, providing detailed responses and ideas for improvement where appropriate Analyse and assist with solving complex business problems in an efficient way for both the business and client Shape and contribute to the development of the product and its evolution The Person:- You should have experience managing Customer Accounts or within Project Management You need to be self-motivated, highly organised and able to manage time effectively First-rate analytical skills with good attention to detail as you will be analysing data on spreadsheets A willingness to learn and an ability to grasp new concepts and ideas A working knowledge of spreadsheets (in particular Excel) and databases - this is key for providing MI to customers Professional, articulate and able to communicate well at all levels An understanding of the requirements involved with a technical support role, is desirable but not essential Whats on Offer:- Salary is £40K - £45K PA DOE Pension and private healthcare 25 days plus bank holidays This role can be fully remote or hybrid but you need to be located a commutable distance to Peterborough To apply for this role please email your CV to (url removed)
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Details

  • Job Reference: 717931478-2
  • Date Posted: 21 September 2022
  • Recruiter: Interaction Recruitment
    Interaction Recruitment
  • Location: Peterborough, Cambridgeshire
  • Salary: £40,000 to £45,000
  • Sector: I.T. & Communications
  • Job Type: Permanent