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1st Line IT Support Technician

Location
Manchester, Lancashire
Salary
£20,000 to £25,000
Job Type
Permanent
Posted
21 Sep 2022
1st Line IT Support Technician - Manchester - Circa £22K.

Our client based in Manchester City Centre is currently looking for a 1st Line IT Support Technician. You will be joining a firm that will strive to support you and help you achieve your goals and ambitions.

Responsibilities of the 1st Line Support Technician:
  • Provide 1st Line Support through our IT Service Desk.
  • Log support requests/incidents into our Service Desk in detail.
  • Monitor, track, and work on requests/incidents in our Service Desk.
  • Monitor and respond to system monitoring alarms.
  • Assist the IT Operations team with routine maintenance, tasks, projects.
  • Hardware Support (Desktops, Laptops, Printers, Peripherals etc)
  • Software Support (Windows, MS Office 365, Internal Applications)
  • Active Directory maintenance and upkeep
  • Telephone Support
  • User Administration Support (New Starters/Leavers/Transfers/Desk Moves)
  • Network troubleshooting including IP configurations and switches
Skills required for the 1st Line Support Technician:
  • Excellent communication Skills (Over Phone, Written and Face to Face)
  • MS Office 365 Administration
  • Active Directory Administration
  • Exchange 2010/2013 Administration
  • Windows Deployment / Scripted Installations
  • Windows Server 2008/2012/2012r2
  • Networking (TCP/IP, DHCP, DNS, LAN, WLAN)
  • Installing / Configuring Printers
Benefits for the 1st Line Support Technician:
  • Medicash health plan
  • Perk Box
  • Central Manchester location
How to apply for the position if 1st Line Support Technician?

If you are interested in this position, please click Apply!

1st Line IT Support Technician - Manchester - Circa £22K.
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Details

  • Job Reference: 718008488-2
  • Date Posted: 21 September 2022
  • Recruiter: Adria Solutions Ltd
    Adria Solutions Ltd
  • Location: Manchester, Lancashire
  • Salary: £20,000 to £25,000
  • Sector: I.T. & Communications
  • Job Type: Permanent